Program Manager at Cary, NC

I am Suresh from “InfoWays” that is based out of NJ. InfoWays helps major clients in the United States fulfil their technical staffing needs. I came across your resume on dice/monster/Tech fetch.com and found that your profile is a good match for one of our client’s requirement. I am keen to get in touch with you, if you are interested and ready to relocate for the opportunity.

Requirement details:

Role : Program Manager

Location : Cary, NC

Duration : Fulltime

BGV will be done for the selected candidates.

Please respond with your updated word resume and requested details:

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Feel free to contact me for any further information.

Job Description:

The Program Manager profile requires candidate to manage end to end Program Cycle of IT infrastructure service delivery. This includes managing all the associates resources and budget.

Key responsibilities include:

1. Meeting with Business and IT leaders to understand the Program demand for multiple projects and while understanding the program demand, develop a resource forecast

2. Drive program execution across a group of IT Infrastructure Delivery and Application Support teams

3. Own analytics and reporting for the program to monitor progress and drive improvement

4. Ensure tight inter-team coordination and communication

5. Understand and communicate complex, technical issues

6. Identify and resolve conflicts, inter-dependencies and program issues quickly and efficiently

7. Coordinate project status with the PMO master portfolio plan. Ensure programs are properly represented

8. Ability to interact with IT Executives, create presentations and project plans while summarizing the progress, risks and challenges at Executive level

9. Liaison between business leaders and senior management to drive program/ projects budget at strategic level

10. Overall understanding with minimum of 7+ years of hands on experience in managing & delivering complex IT Infrastructure for a large enterprise.

11. Strong Leadership & Customer relationship skills and drive to push things within and outside the system.

12. Define and monitor project scope, approach, assumptions, dependencies, risk, and budget

13. Manage all aspects of project to deliver approved business functionality

14. Communicating effectively with internal and external stakeholders & interact with geographically distributed teams and clients

15. Ensure and develop relationship with customers, stakeholders with high satisfaction levels

16. Continuously evaluate industry best practices for project management and make recommendations for its adoption within the organization

17. Review project portfolio and contents periodically and assess for support, and contribution to major goals and strategies

Core Skills:

1. Certified PMP with Project Management Experience.

2. Excellent experience with Microsoft Excel

3. Strong Onsite/offshore communication management and coordination skills, ability to conduct quarterly/semi-annual reviews by self.

4. Conduct Weekly team meetings and review deliverables

5. Strong Understanding of Service Deliverable SLAs and ability to recommend any changes to the customer or abilities to drive the team on achieving the same.

6. Vision & Goal Setting abilities with Orientation on details to achieving the same.

7. Mentoring Team as per project needs with Technical tools, Operational Processes & Procedures.

8. Identifying improvement areas & implementing measures to maximize customer satisfaction levels.

9. Budgeting & P&L Experience – Managing Capex & OpEx.

Best Regards

Suresh

InfoWays

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