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Desktop Support at Cambridge, MA

Cambridge, Massachusetts, United States
November 08, 2018


I am Suresh from “InfoWays” that is based out of NJ. InfoWays helps major clients in the United States fulfil their technical staffing needs. I came across your resume on dice/monster/Tech and found that your profile is a good match for one of our client’s requirement. I am keen to get in touch with you, if you are interested and ready to relocate for the opportunity.

Requirement details:

Role : Desktop Support

Location : Cambridge, MA

Duration : Fulltime

BGV will be done for the selected candidates.

Please respond with your updated word resume and requested details:

Full Name :

Work Authorization:

Contact Number :

Email ID:

Skype ID:

Current location:

Higher Educational details with passed out year & University:

Expected Rate/hr:

Availability for job:

Best time to take interview:

Feel free to contact me for any further information.

Job Description:

Note: Consultant should be ACMT certified.

Desired Experience:

Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

Strong Microsoft Office skills (Outlook, Word, and Excel) and MAC support

Thorough understanding of Outlook's calendaring tool

Understanding of Exchange functional accounts and how they are used within Microsoft technologies

Background security check required

Additional language skills (English and local language)

Experience of managing and leading a geographically and culturally diverse team


Technical Expertise

Interpersonal Effectiveness

Concern for Order and Quality

Years of Experience *

At least 5-6 years of experience in the field or in a related area required

Prior experience on Desktops, Workstations, Notebooks and Printers, Apple and MAC

Collaboration experience including remote control of PCs and video conferencing knowledge

Certification requirements

ACMT (Apple certified MAC technician) is a MUST HAVE.

ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

Education requirements

Total: 3-4 years of University education post High school (B.Sc. or Diploma)

Bachelors / Masters / Equivalent

Best Regards