Desktop Support

Basic Qualification:

AA or other 2 year technical degree in related discipline and 3 years of related experience. Four (2) additional years of applicable work experience may be substituted for degree requirement.

CompTia A+ Certification

3 -5 years of PC technical support experience supporting user populations.

Proficiency in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio.

Strong Familiarity with hardware components such as video cards, hard drives, network adapters and motherboards

Must be able to lift up to 50 pounds

Preferred Qualifications:

Experience in Active Directory configuring user and computer accounts

Experience supporting VMware VDI (Virtual Desktop Infrastructure)

HP and Dell Warranty Support Certification preferred