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Content Evaluation Specialist

Company:
Amazon
Location:
North Charleston, South Carolina, 29406, United States
Posted:
October 19, 2018

Description:

Services to be performed:

•The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions.

•The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions.

•The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.

Primary Objectives:

•Perform quick, visual reviews of print book files based on specifications and training.

•Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs).

•Compare each task against specifications outlined in SOPs.

•Within general workflow guidelines, work autonomously to meet targets and timelines.

•Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs.

•Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads.

•Record data based on daily work using Excel.

Required skills:

•Functioning knowledge of Microsoft systems including: Word, Excel.

•Fluent English language skills (spoken and written).

•Ability to meet deadlines in a fast-paced work environment driven by software systems and processes.

•Ability to troubleshoot and make visual quick decisions based on training.

•Ability to work weekends.

Preferred skills:

•Knowledge/experience in publishing industry would be preferred.

•Experience in quality assurance.

•Experience in tracking data.

•Fluent in second language, in addition to fluent English (spoken and written).

•Aptitude to quickly learn new systems and software.

•Ability to multi-task and prioritize, with strong organizational and follow-up skills.

Responsibilities:

•Quality checking through the book files and data.

•Will determine if there is a fault in the content.

•Will have detailed SOP’s. Training.