Project Coordinator Large Customer Project

We are hiring a Project Coordinator to own end-to-end coordination of large customer projects — from order handover through to final delivery. This role sits at the center of the project: keeping internal teams (design, purchase/operations, finance), vendors, sub-contractors, and customers all aligned on timelines, deliverables, and open issues. You will be the single point of accountability for making sure projects don't slip.

This is a coordination and ownership role, not a passive tracking role — you are expected to chase, follow up, flag risks early, and push things to closure.

Key Responsibilities

Own complete project tracking for all assigned customer projects — timelines, milestones, deliverables, and dependencies

Create and maintain a live project schedule/tracker for each project; flag delays before they become critical

Coordinate internally with Design (engineering drawings, approvals), Operations/Purchase (POs, vendor delivery, dispatch), and Finance/Accounts (billing, payment milestones)

Coordinate externally with customers (status updates, approvals, site coordination) and vendors/sub-contractors (delivery schedules, quality, follow-ups)

Drive weekly/periodic project review meetings — internal and customer-facing — and circulate minutes/action items

Escalate risks, delays, and blockers to management proactively, with clear root cause and recovery plan

Ensure all project documentation (POs, drawings, approvals, delivery notes, correspondence) is organized and up to date

Track project-wise deliverables against the agreed timeline and report deviations

Act as the primary point of contact for customers on project status and coordination queries

Support post-delivery closure — documentation, handover, and any pending commercial/administrative closure

Required Skills & Qualifications

Mechanical or Industrial Engineering background required — diploma/degree plus hands-on exposure to manufacturing, fabrication, or industrial project execution

3+ years of experience in project coordination, project management, or customer-facing execution roles in an industrial/engineering/manufacturing environment

Strong organizational skills — comfortable managing multiple projects and stakeholders simultaneously

Excellent verbal and written communication — able to communicate confidently with customers, vendors, and internal teams

Working knowledge of MS Excel (trackers, timelines) — experience with project tracking tools/CRM is a plus

Strong follow-up discipline — doesn't let things fall through the cracks

Ability to read and understand technical/engineering drawings and specifications

Problem-solving mindset — able to anticipate issues and coordinate a resolution rather than just reporting them

Willingness to travel occasionally for customer/site visits, if required

Good to Have (Not Mandatory)

Background/exposure to handling Heavy Engineering, Hydraulics, EPC or similar industrial project execution

Prior experience using ERP/CRM systems for project and order tracking