https://www.yourcprmd.com/replenish360/contact-and-careers/ IV Therapy

Replenish 360, A Division of PDRE LLC (R360) Staff Positions

Staff Positions Available

PDRE and R360 Team Member, Medical Assistant (MA), Licensed Vocational Nurse (LVN), Registered Nurse (RN, ADN or BSN), Assistant Administrator, and Social Media Marketer

Job Objectives and Minimum Requirements

Per-diem float pool team members, medical staff, and administrator positions:

Position may be responsible for coordinating the services of our valued guests, clients, and patients

Support multiple jobs and tasks for PDRE and R360

May supervise intermittently and as needed

Reports to the PDRE and R360 Coordinators and Office Managers

Preferred, High Potential, and Minimum Qualifications in Licensures, Certifications and Degrees:

Team Member: High School Diploma or GED; Experience in Excellent and Stellar Customer Service

Medical Assistant (MA): High School Diploma or GED and Medical Assistant Course and Certification; Blood Borne Pathogens Certification; Basic Life Support (BLS) Certification by American Heart Association (AHA)

Licensed Vocational Nurse (LVN): Associates Degree in Vocational Nursing; Blood Borne Pathogens Certification; Basic Life Support (BLS) Certification by American Heart Association (AHA)

Registered Nurse (RN, ADN or BSN): Associates Degree or Bachelors Degree in Nursing; Blood Borne Pathogens Certification; Basic Life Support (BLS) Certification by American Heart Association (AHA)

Assistant Administrator: Associates Degree in Business Administration

Social Media Marketer: Associates Degree in Media Studies

Age of guests, clients, and patient population:

Adolescent

Adult

Geriatric

Essential Responsibilities (may or may not) include the following:

Follows and Upholds the Standard Orders and Procedures (SOPs)

Demonstrates compliance with Company Moral Ethics and Values, Code of Conduct and compliance to Standard Orders, Procedures, and Policies, and takes action to resolve compliance questions or concerns and report suspected violations

Team Work:

Mutual Respect

Knowing Roles and Responsibilities

Closed Loop Communications

Not Going Above The Roles

Debriefing

Day (Morning & Afternoon), Night (Evening & Graveyard) Shifts

Excellent Customer Service and Documentations

Answers emails, telephone calls, retrieves voicemail and other messages; returns communications and follow up questions and concerns timely and appropriately

Responds to guest, client, and guest requests in collaboration with other staff and medical providers

Responds to all guest, client, and patient questions and requests timely and respectfully and records information in the program and system

Prepares guests, clients, and patients’ intake vital signs, intake form, and ask pertinent questions such has medical history, social history, medications, allergies, and other past medical history in a timely and accurate and precise manner

Assists patients in the facility and rooms; supports staff and medical providers so that appropriate guest, client, and patient preparation occur without error and without delay

Gathers reports to complete intake form and other clerical and medical documents

Safeguards patient information and documents correctly

Providing positive feedback and other information to our guests, clients, and customers, such as the following and not limited to:

Pricing and discounts

Payment processing and invoicing

Policies and procedures

Hours of operation

Scheduling

Continuing education units

Outstanding Secretarial, Clerical and Administration Duties

Places orders for required materials, equipment, and other facility needs as appropriate

Organizes and stocks the materials and equipment after shipment in the storage room and designated areas

Prints daily office schedules and contacts guests, clients, and patients accordingly including gathering information and charging acceptably

Ensures completeness and accuracy of all forms filled

Scheduling rosters and checklist completion with accuracy and organizational standards

Opportune distribution of physical and electronic credentials, licenses, and customer documentations; online options for consumers; and provisions of required equipment and materials for specified Company products and services

Charges and invoices applicably

Regularly observing new client correspondences

Adds, reschedules, cancellation, and changes in schedules and calendars as needed for the staff and providers

Attends weekly or monthly meetings cooperatively

Performs Other Required Responsibilities

Standard Orders and Procedures (SOPs) comprehension and regular updates

Documentation auditing and quality assurance of our staff

Efficient and accurate scheduling with consistency

Following protocols in safe handling, up-keeping, and storage of private and public medical and clinical information (HIPPA)

Bloodborne pathogens conscious, especially with handling biohazard materials

Technical software and hardware issues with electronic equipment (i.e., computers, faxes, cellular phones, televisions, DVDs, and other electronic apparatus)

Opening and closing procedures in the premises and facilities

Cleans and oversees offices, materials, equipment and other facility needs consistently (i.e., laminar-flow hoods and other facility apparatus)

Attention to detail and quality assurance

Documentations on iCloud-based Company programs

Handling client information and HIPPA knowledge and understanding

Understanding independent contractor and employee contracts

Team player and approach while improving overall Company goals and aims

Weekly, monthly, and seasonal training required and upon request

Marketing Obligations

Responsible for business marketing, promotions, and customer relations with local and national affiliates and partners

Brilliant client-driven arrangements and pearls with our volunteers, military, non-profit organizations, foundation donors, and other companies who promote a positive cause for the community

Client communications with marketing, emails, mobile, and technological broadcastings

Preparation and handling of off-site events in the community and local conventions

Information Technology (IT)

Effective hardware and software understanding

Troubleshooting with personal computer, tablets, smart phones, and other company electronics

Software used include Microsoft and MAC programs (i.e., Microsoft Word, Microsoft Excel, etc.), company scheduling programs, electronic records, and other software databases