Key Account manager

Our client is looking for a high-caliber, results-driven Key Account Manager to join their team.

Salary and Benefits:

Negotiable

Key Responsibilities:

Volume Movement & Market Share (The Core)

Wholesale Volume Growth: Drive weekly volume growth (tonnage and liters) of core cooking oil and dairy portfolios across assigned key accounts.

SKU Mix Optimization: Manage the balance between high-volume, lower-margin staples and value-added smaller pack sizes tailored to tight, daily consumer budgets.

Cash Velocity & Liquidity (Risk Management)

Cash vs. Credit Sales Ratio: Actively manage and track the percentage of sales settled in hard cash (USD) or immediate electronic transfers versus short-term credit.

Wholesale DSO Management: Maintain a highly efficient and strict Days Sales Outstanding (DSO) profile specifically optimized for independent wholesale structures.

Collection Efficiency Index (CEI): Secure high invoice collection rates within agreed timeframes to maintain organizational liquidity.

Supply Chain & Fulfillment Dynamics

Order Fill Rate (OFR): Minimize supply gaps by ensuring maximum fulfillment of wholesaler orders, preventing competitor penetration.

Turnaround Time (TAT): Oversee delivery vehicle efficiency by optimizing offloading times at busy informal wholesale hubs and depots.

Buffer Stock Management: Monitor distributor warehouses to ensure 3 to 5 days of safety stock is maintained, mitigating any potential production or raw material delays.

Relationship & Downstream Visibility

Pipeline Health & Stock Rotation: Monitor distributor stock rotation speed to prevent product stagnation, particularly for short shelf-life dairy lines.

Price Compliance (RRP): Ensure market price stability by monitoring adherence to Recommended Retail Prices among key wholesalers, protecting the broader pricing ecosystem.

Key Skills:

Strong understanding of the organisation's value chain and product offering

Excellent communication and interpersonal skills

Strong negotiation and problem-solving abilities

Commercial awareness and a customer-first mindset

Ability to analyse sales trends and plan strategically

Good with numbers, reporting, and basic digital tools (Excel, email, etc.)

Key Qualifications:

Degree in Business Studies, Marketing, Commerce, Supply Chain Management, or a related field.

At least 4 to 6 years of progressive sales experience in the FMCG sector