Associate (Admin), Examination Board

Introduction:

The Aga Khan University was found in 1983 as Pakistan’s first private university; Aga Khan University is a not-for-profit institution and an agency of the Aga Khan Development Network. Starting in 2000, the University expanded to Kenya, Tanzania, Uganda, United Kingdom and Afghanistan. AKU began life as a health-sciences university.

The Aga Khan University Examination Board (AKU-EB) is the first private-sector university-led trans-provincial Board (awarding body) in Pakistan established through the Ordinance of the Government of Pakistan. The Board offers high-quality examinations for Secondary School (grades 9th and 10th - SSC) and Higher Secondary School (grades 11th and 12th - HSSC/ FSC) qualifications for public and private schools across Pakistan. The Board also offers a Middle School Programme (MSP) for grades 6th–8th students and its registered schools engage a globally accepted approach, Project-Based Learning (PBL) to implement the MSP. PBL is considered as a foundation of the AKU-EB MSP, helping schools foster a sense of purpose and leadership in young learners.

At the heart of AKU-EB’s mission is to shift teaching and learning away from rote learning and move towards higher order thinking, preparing students for higher education and lifelong learning. The Board is evaluated internationally for implementing global best practices, making AKU-EB qualifications credible and recognized globally.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position Associate (Admin) in the Examination Board.

Responsibilities:

You will be responsible to:

maintain and manage attendance records of all staff, including contractual employees

coordinate logistics and operational arrangements for workshops, seminars, events, and other institutional activities

organize and facilitate internal and external meetings, ensuring all administrative requirements are fulfilled

process and coordinate catering requests for meetings, events, and official functions

supervise courier operations, including TCS dispatch activities related to examinations and other official documentation

manage the dispatch and delivery of student certificates, degrees, and related academic documents

coordinate housekeeping services to ensure a clean, safe, and professional working environment

monitor office maintenance requirements and handle facility-related complaints, ensuring timely resolution

work effectively under pressure while managing multiple priorities and competing deadlines

perform any other administrative or operational duties assigned by supervisors and management.

Requirements:

You should have:

intermediate (Bachelor’s degree is preferred)

at least 2-5 years of experience in educational or examinational set up

strong IT skills with excellent working knowledge of MS Office applications, especially Advanced MS Excel

strong communication skills in English and Urdu (both oral and written)

strong customer service orientation with a focus on client satisfaction

flexibility, negotiation, and effective time management skills

ability to work collaboratively in teams with a high level of motivation

ability to understand and contribute to AKU-EB’s vision

ability to represent the Examination Board professionally to schools

Comprehensive employment reference checks will be conducted.

*Only shortlisted candidates will be contacted.