Patient Coordinator

Job Description

Patient Coordinator – Ready to love where you work? Look no further!

At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality!

We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career.

What Makes ProGrin Different?

4–6 weeks PTO

Health & life insurance

401K with 4% match

Paid birthday off

Figs uniforms

Mentorship & growth training (we invest in YOU!)

Bonus opportunities for patient & team referrals

Fun culture – We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!

Supportive doctors who work with you, not above you

What You'll Do:

Patient Experience & Administrative Duties

Answer and respond to telephone inquiries professionally and efficiently.

Confirm and schedule patient appointments with accuracy.

Verify and update patient insurance and financial records.

Ensure all necessary patient forms and consents are completed and filed properly.

Assist patients with financial arrangements and explain payment options.

Process insurance claims and follow up on outstanding claims.

Collect copayments and outstanding balances at the time of service.

Monitor accounts receivable and support collections as needed.

You're a Great Fit If You:

Have one year of dental office experience or customer service

Love people and have a heart for service

Have great communication skills and are detailed-oriented

Want a career, not just a job

Value personal growth and team collaboration

Not a Fit If:

You prefer working alone

You dislike fast-paced team environments

You're not comfortable communicating closely with patients

Success in This Role Looks Like:

Patients leave smiling, cared for, and confident

You stay organized, on-time, and ready to support your team

You grow into more advanced responsibilities and leadership

You become a culture champion in the office

Ready to Apply?

Check us out on Facebook to see how much fun we have!

Full-time