DATA ENTRY OPERATOR 2 (FLOATER) (Two )

Provides support to the Data Management Department by performing clerical-related duties while providing excellent customer service to agency clients.

This position requires that the employee reports to different work locations and/or units based on workload as determined by their supervisor.

* Performs record checks; enters necessary data from source documents/electronic systems; reviews and processes case information and requests; * Reviews and processes court/legal documents and requests; monitors email boxes; quality assurance; files/scans/uploads documents into the case record/electronic system; maintenance of case records and document repositories (hardcopy/electronic/eye readable format); * Performs receptionist/phone functions.

* Performs clerical duties such as (but not limited to) processing cash equivalents, mail, faxes, copies, maintains department appearance, * Maintains all computerized/written logs, * Routine maintenance of all copiers and printers; ensures adequate amount of supplies of all necessary items; provides training to coworkers as needed; • Retrieves/processes fingerprints; and responds to inquiries and requests for information from staff, community professionals and the public.

These entries and tasks require editing, correction, interpretation, judgment and when necessary direct consultation with a supervisor to work out problems and correct information prior to entry and/or completion.

* Attends training for professional development; attending supervisory, unit, department, and agency meetings and participates accordingly by providing suggestions or ideas at will aid towards timely and effective support services.

* Ability to add, subtract, multiply and divide whole numbers and to read/write common vocabulary * At least 4 courses in typing OR 12 months of experience; * OR have at least 4 months of experience as a Data Entry Operator 1 * Be a high school graduate or equivalent.

* Have one year of clerical experience.

* Have a typing speed of at least 25 wpm.

* Have basic knowledge of Microsoft Office.

* Have well developed verbal communications skills, problem solving skills and excellent customer service skills.

Monday-Friday, 8a-5p with lunch included