Application Support Analyst (Cloud) - 006893

Seeking an Application Support Analyst (Cloud) contractor to provide support to our telecommunications client in Warren, NJ.

Requirements:

Responsible for defining, planning, and monitoring all application support activities for IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing

Implements and supports a broad range of facility-based IT&S equipment

Responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk

Advanced hands-on technical support is provided across a broad range of technical areas

Candidate should be able to troubleshoot production issues, collaborate with interfacing application teams to fix the issues, lead crisis/outage bridges to resolve production issues quickly and perform health checks

Person should be able to develop standards/guidelines for app teams and help to follow DevOps model

Lead the development efforts for AWS cloud-based applications and infrastructure

Build solutions to problems that interrupt availability, performance, and stability in our systems, services, and products at scale

Perform a wide variety of technical and administrative duties in overall systems design, development, and delivery implementing the industry standard DevOps Model

Manage the establishment and configuration of infrastructure by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time

Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery

Drive operational cost reductions through service optimizations and demand based auto scaling

Communicate design, requirements, functionality and limitations of systems/applications

Develop wire-frames and proof-of-concepts related to Cloud provisioning and DevOps strategy

Translate business and functional requirements with regard to DevOps platform into documented technical specifications

Develop support documentation for acceptance of systems changes into production

Document, design and re-design various processes to continually improve service to the organization

Manage CI & CD tools and pipeline as a partner to development teams

Develop and socialize operational standards for teams throughout IT

Develop Infrastructure as Code (IaC) capabilities through software development, guiding vendor and product selection and developing standards

Monitor technology and organizational trends in IaC, CI / CD, DevOps and DevSecOps in order to mature and continually improve services

Ability to make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law

Qualifications:

5 to 7 years of experience

AWS Cloud-based application and infrastructure experience

Experience with Web-base applications, SOA (Services Oriented Architectures) and Web application servers (BEA Weblogic, Websphere, Liberty) - Competency in relational database structures, particularly SQL and Oracle PL*SQL

Experience with process documentation and process documentation tools (such as Visio)

Programming language such as C, C++, Visual Basic or Java

Bachelor’s degree in information systems or healthcare-related field is preferred

Additional Information:

We are unable to sponsor H1B Visa’s and/or subcontract to Third Party Vendors. ONLY W2 contractors should apply.

OCSI.co provides great benefits to our contractors: Access to Pre-tax Benefits, i.e. Healthcare, Commuter benefits, Flexible Spending Account (FSA), 401(k) Savings Plan, and Direct Deposit.

OCSI.co is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. OCSI.co is a participant in the U.S. Federal E-Verify program. Women, minorities, disabled and veterans are encouraged to apply.

Thank you for your interest in our jobs. We look forward to seeing your resume!