Oracl CX Solution Architect- Sales,Subscription, CPQ, marketing

Oracle CX Onsite Solution Architect

EXP: 15+exp

Role Summary:

Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementations. Drive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutions. Act as business advisor, presales leader, and solution architect for CX transformation initiatives.

Key Responsibilities:

• Define end-to-end CX solution blueprints aligned to business objectives and customer journeys.

• Design Lead-to-Cash, Quote-to-Cash, and Service Request-to-Resolution business processes.

• Conduct fit-gap analysis and recommend Oracle CX Cloud solutions.

• Lead customer workshops, discovery sessions, and executive stakeholder discussions.

• Translate business challenges into CX transformation opportunities.

• Lead solutioning activities for RFPs, proposals, demos, POCs, and client pursuits.

• Create solution presentations, value propositions, and transformation roadmaps.

• Drive business process transformation and standardization initiatives.

• Provide solution governance throughout the implementation lifecycle.

• Partner with delivery teams, technical architects, and business stakeholders.

• Manage senior business stakeholders and act as a trusted advisor.

Required Skills:

• Oracle CX Cloud expertise in Sales, Service, CPQ, Marketing, Subscription, and/or Field Service.

• Strong understanding of CRM and Customer Experience transformation.

• Lead-to-Cash, Quote-to-Cash, and Service Lifecycle process expertise.

• Solution Architecture and Functional Consulting experience.

• Presales, RFP response, proposal creation, and client presentation experience.

• Executive communication and workshop facilitation skills.

• Multiple Oracle CX implementations as Solution Architect or Functional Architect.

Profiles NOT Suitable:

• Oracle ERP Functional Consultants (Financials, SCM, Procurement only)

• Oracle Technical Developers

• OIC / MuleSoft Integration Architects

• Oracle Cloud Infrastructure (OCI) Architects

• Database Administrators (DBAs)

• Middleware Architects

• Cloud Migration Architects

• Infrastructure Architects

• DevOps Engineers

• Technical Project Managers without Oracle CX functional expertise

• Oracle EBS Technical Consultants

• Oracle ERP Technical Architects

• Pure Salesforce-only consultants without Oracle CX experience

Ideal Titles:

• Oracle CX Solution Architect

• Oracle CX Functional Architect

• Oracle CRM Solution Architect

• Oracle Sales Cloud Architect

• Oracle Service Cloud Architect

• Oracle CPQ Architect

• Oracle CX Consulting Lead

• Oracle CX Practice Lead

• Oracle CX Presales Architect