Program Administrator 2 - IT

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Join Our Team!

Accepting applications for a Program Administrator 2 - IT

Who Are We?

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.

Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:

Inclusion

Partnership

Respect

What does a Program Administrator 2 - IT do?

Relieves Deputy Director (Chief Information Officer) and Assistant Deputy Director of a variety of difficult administrative duties

Works with ITS Management to prepare and administer budget

Establishes and oversees maintenance of fiscal controls

Works with ITS Client Services and ITS Systems Management to ensure all ITS assets are tracked in the central ITS asset management system, inventoried annually, and appropriately salvaged on a regular basis

Reports all ITS budget and procurement activities weekly to CIO and Deputy CIO

Works with software suppliers, software application owners, and Fiscal to effectively determine software supplier risk and privacy assessment thresholds, track details related to software licensing and renewals, and manage additional information needed to complete procurement and renewal requests

Manages the division’s timekeeping reconciliation process in coordination with all ITS managers

Prepares timesheet accuracy and completeness reports for CIO and Deputy CIO

Reviews and manages staff augmentation vendor invoices against submitted consultant timesheets

Trains, mentors, and oversees designated backup staff for timekeeping duties to ensure continuity of operations

Develops, analyzes, and distributes administrative information such as budget summaries, training materials, program updates, and internal communications using approved ITS tools (e.g., DODD Insider, OhioBuys, Vector VMS, ServiceNow, Microsoft Office applications)

Serves as backup for CIO administrative workflows

Assesses work processes regularly and recommends improvements to enhance efficiency, accuracy, and customer service

Ensures all assigned processes are clearly documented and maintained

Supports the agency’s call for elevated levels of customer service and turnaround

Serves as back-up for other Program Administrators across the agency, as needed

Redirects any requests for Information Technology Services support to the ITS Call Center and/or submits an ITS Call Center ticket on behalf of a user

Performs other related duties, as assigned

*Preferred working experience using the following tools/systems\: ServiceNow, OhioBuys, OnBase, and VectorVMS*

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.

The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.

The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

No additional materials will be accepted after the closing date.

To request a reasonable accommodation due to disability, please contact Terry Penn at

4 years' training or 4 years' experience in business administration management science or public administration.

OR

Completion of undergraduate core program in business administration, management science or public administration AND 2 years' training or 2 years' experience in supervisory, administrative &/or managerial position.

OR

Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 years' training or 2 years' experience in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.

OR

1 year experience as Program Administrator 1, 63122.

OR

Equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Program Management, Budgeting, Computer Literacy, Customer Service, Operational and Administrative Support, Adaptability, Attention to Detail, Continuous Improvement

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.