Finance Operations Executive

Roles and Responsibility

Provide general customer service and support via phone, online chat, or text.

Analyze and resolve customer issues professionally and promptly.

Offer technical and non-technical support to customers through various channels.

Collaborate with production and distribution departments to resolve customer complaints.

Work in a fast-paced environment to handle high volumes of customer inquiries.

Utilize problem-solving skills to address complex customer issues independently.

Job Requirements

Basic knowledge of job procedures and tools obtained through work experience.

Ability to work with moderate supervision and solve routine issues independently.

Strong communication and interpersonal skills.

Ability to work in a team environment and collaborate with colleagues.

Basic technical education or equivalent is required.

Requires moderate supervision and can solve routine issues independently.

Job Classification

Industry: BPM / BPO

Functional Area / Department: Customer Success, Service & Operations

Role Category: Operations

Role: Operations - Other

Employement Type: Full time

Contact Details:

Company: TP

Location(s): Malad