Customer Service Rep
Description:
We are expanding our remote team and looking for dependable individuals who enjoy helping people, staying organized, and communicating professionally.
This role focuses on supporting clients who have already requested information about available benefit options. You will help confirm details, schedule appointments, answer general questions, and guide clients through simple next steps.
What You’ll Be Doing
You will communicate with clients by phone, email, text, and virtual meetings. Your goal is to make the process easy to understand while providing a helpful and professional experience from start to finish.
Key Duties
Contact clients who requested information
Schedule and confirm appointments
Answer basic questions
Assist with online steps and follow-up
Update client records accurately
Send reminders when needed
Join training and team calls
What We Offer
Remote work
Weekly compensation
Flexible scheduling options
Ongoing support and training
Room for growth and advancement
This position is a strong fit for someone who is reliable, organized, positive, and comfortable speaking with people while working from home.