Entry Level Customer Service Representative (Work From Home)
Description:
We are adding new team members to support individuals who are looking for information about available benefit options. This role is focused on communication, follow-up, organization, and creating a professional experience for each client.
About the Role
You will be the first point of contact for many clients. Your responsibilities will include reaching out to individuals who requested information, answering general questions, confirming appointments, helping with basic online steps, and keeping client records updated.
This is a remote position, so you will complete your work from home using phone, email, text, video meetings, and online systems.
Key Duties
Communicate with clients in a friendly and professional manner
Schedule and confirm virtual appointments
Follow up with clients when needed
Assist with basic forms and documentation
Keep information accurate and organized
Provide clear guidance throughout the process
Participate in team training and development
What We Provide
Work-from-home flexibility
Training and support
Weekly pay
Flexible schedule options
Advancement opportunities
Positive team environment
Long-term growth potential
Who We’re Looking For
A dependable and organized individual who communicates well, enjoys helping people, and is comfortable working independently. Customer service experience is an asset, but not required.