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Workforce Manager

Transcom Worldwide Philippines Inc.
Bacolod, Western Visayas, Philippines
June 20, 2017

Competitive Benefits awaits you!

*HMO Coverage on your first day

*Free shuttle service from major routes

*Complete attendance cash bonus plus 1 month free meal

*Childcare Center helps working parents look after their children

*Special Post Paid Plan that comes with a Free Smart Phone

*Comprehensive Healthcare Assistance

*Salary Loans with convenient Payment Terms

*On-site pharmacy offers medicines at discounted prices

*Exclusive discounts on school supplies

Assignment Summary:

*Hands on experience in Scheduling and Real Time Management.

*Aspect eWFM exposure is desirable.

*Effective communication skills and hands-on management style.

*Ability to collaborate and support Operations through direct and proactive communication.

*Must demonstrate sound arithmetic, analytical and problem solving skills.

*Ability to effectively engage with client and Operations on a daily basis.

*Ability to work with minimal supervision and support Operational requirements and objectives.

*Ability to adapt to workload and multitask with attention to detail in a dynamic environment.

*Positive attitude and approach to challenges, should respond positively to constructive criticism.

*Responsible for ensuring integrity and consistency of set WFM processes/procedures.

*Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.

*Maintain confidentiality on information, objectives, and practices of the company and its clients.


*Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, any field.

*At least 3 year(s) of working experience in the related field is required for this position.

*Preferably Assistant Manager / Managers.

*Full-Time position(s) available.