Entry Level Customer Service - REMOTE

This role is focused on connecting with clients through virtual appointments, identifying their needs, explaining available programs, and guiding them through a simple decision-making process.

What This Role Involves

You will spend your day speaking with individuals and families who are looking for information about coverage and benefit options. Your goal is to provide a professional experience, build trust, answer questions, and help each client choose the option that best fits their needs.

Day-to-Day Duties

Speak with clients through phone and video appointments

Present available benefit options in a clear and professional way

Ask questions to understand each client’s needs

Provide guidance based on the client’s situation

Follow up with clients after appointments

Help complete online forms and documentation

Keep client records organized and accurate

Participate in training, coaching, and team meetings

Work toward personal and team performance goals

What You Can Expect

Fully remote work environment

Structured training and support

Weekly compensation with bonus opportunities

Flexible schedule options

Mentorship from experienced leaders

Career growth and advancement opportunities

Leadership development for top performers

Supportive team culture

Who This Is Best For

This opportunity is a good fit for someone who is confident speaking with people, enjoys a sales-focused environment, and wants to grow in a long-term remote career.

Ideal qualities include:

Strong communication skills

Self-motivated and goal-oriented mindset

Professional and positive attitude

Ability to build trust with clients

Strong organization and follow-up skills

Comfortable using online tools and video meetings

Ability to work independently from home

This role is ideal for someone looking to build a remote career in client sales while helping individuals and families make informed decisions about their benefit options.