DC Application Support Specialist - Ground Floor

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have a Distribution Center Application Specialist. The Distribution Center Application Support Specialist serves as a key contributor within the organization's supply chain and warehouse management operations. This role functions as a business analyst, technical troubleshooter, and subject-matter expert, providing analytical and technical support to ensure the stability, efficiency, and continuous improvement of warehouse systems.

Distribution Center Application Support Specialists work within a collaborative team environment that emphasizes clear communication, structured problem-solving, and operational excellence. The position is responsible for researching and diagnosing system issues, analyzing data, supporting system enhancements, troubleshooting and configuring hardware, and contributing to the development of solutions that address complex challenges across warehouse and supply-chain processes.

Successful candidates are curious, adaptable, and tenacious professionals who enjoy tackling a wide range of challenges and taking initiative wherever needed. They bring strong problem-solving skills, ambition, and a commitment to delivering high-quality results, along with a working knowledge of relational databases and SQL. This role is ideal for individuals who thrive in dynamic environments, are eager to learn new tools and technologies (hardware and software), and are excited by the opportunity to apply their technical skills across diverse, real-world operational needs.

Essential Duties and Responsibilities Include:

Manage the technical aspects of the Infios/Körber/High Jump WMS or similar systems to optimize workflows

Uses full-stack SQL query language to manage projects

Troubleshoots, performance tuning, writes technical specifications from functional design specifications

Delivers timely, well-structured updates to management regarding system or hardware issues, resolutions, and ongoing support activities

Is proactive in exploring solutions to unfamiliar issues for the customer by expanding technical knowledge and exploring unique solutions

Uses experience to configure, troubleshooting or maintain Zebra RF Scanners, Window Servers or Print Servers

Creates and interprets technical design documents using the Microsoft Office Suite of products and other software

Understands and uses distribution business processes and change management processes

Uses networking tools, Windows operating systems, and database management systems to perform work

Other duties as assigned

Education and Experience:

Bachelor's degree in MIS or CIS

1 - 2 Years Related Experience

Previous Experience with Korber or similar WMS.

Other Skills and Abilities:

Strong proficiency in SQL/T-SQL, JavaScript, and Microsoft technologies (Power BI, SSRS, Visual Studio, GitHub).

Technical ability to learn and use a variety of software programs, such as .NET, RPGIII, RPGIV, RPG/ILE, and RPG Free.

Communicates well with others; speaks and writes clearly; asks for and offers help when needed

Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality

Detail oriented; meets quality standards and demonstrates accuracy and thoroughness

Organized; completes work in a timely manner; able to prioritize and meet deadlines

Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work

We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed.

EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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