Sourcing Tech & Non-Tech Services Manager

Sourcing Tech & Non-Tech Services Manager - 5A

The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders

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Job Descriptio

n:Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goa

lsManage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimizati

onIdentify opportunities for consolidation, standardization, and preferred supplier programs across sit

esLead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categori

esNegotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSA

s)Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing project

s.Drive continuous improvement, cost reduction, and cost avoidance initiatives with services supplie

rsAct as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and

HRTranslate business requirements into sourcing solutions that balance cost, quality, safety, and service continui

tyProvide market intelligence and benchmarking insights to internal stakeholde

rsDeliver and report annual cost savings, cost avoidance, and value creation metri

csLeverage should-cost models, rate benchmarking, and market analyti

csBasic Qualification

s:Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of educatio

n.At least 4 years of relevant work experience in the job descripti

on

Preferred Qualificatio

ns:Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services sp

aceProfessional certification (CPSM, CPSD, CIPS, PMP) prefer

redExposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract clos

ureGood client facing & client management ski

llsDemonstrated experience with Professional Services and Tech Services procurement in the U.S. mar

ketExperience working with national service providers and regional vend

orsVery good communication ski

llsStrong customer centric mindset (client facing experience preferr

ed)Transformation mindset with ability to identify improvement opportunit

iesHighly organized, proactive, and goal orien

tedHigh integrity, attention to detail, and strong prioritization ski

lls

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwi

se).Abou

t UsInfosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experie

nce.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2

026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategi

sts.