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Lead Academic Advisor - Exempt, Recruitment #3247

California State University Dominguez Hills
Carson, California, United States
February 13, 2018

Position Description:

This is a full-time, permanent (probationary) position.

Salary Range and Max Salary

The application deadline is: Tuesday, February 27, 2018

The salary range for this classification is: $4,288 - $6,109 monthly.

The maximum salary budgeted for this position by the department is $5,625.00 monthly.

Conditions of Employment

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.

Communications Specialist III), University Coummunications and Public Affairs

Campus Marketing Statement

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Department Marketing Statement

Department: College of Business Administration and Public Policy (CBAPP)

The College of Business Administration and Public Policy consists of approximately 3,000 undergraduate students and 300 graduate students in the five academic departments staffed by 40 tenured/tenure-track faculty. CBAPP offers 11 undergraduate concentrations, 1 Online bachelor degree, 2 graduate programs, and five certificate programs. Graduate programs are offered Online or evenings.

Major Duties

Under general direction, the incumbent acts as the lead advisor to the College of Business Administration and Public Policy Advisement Center and oversees the Academic Advisor team and peer mentors. The lead advisor will develop academic intervention strategies for students on probation and work with the Associate Dean on the strategic plan for advising impact towards student retention and graduation rates. Responsibilities include leading the daily operations and services provided, develop operational guidelines, planning and coordinating of the program activities of the Center including interpretation and application of specific operating policies of the undergraduate curriculum in accordance to University policies.


Required Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job related.

Required Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A masters degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Required Knowledge, Skills and Abilities:

Knowledge of:

- Demonstrate knowledge of the areas of academic advising and course requirements.

- California State University Admissions, enrollment and course pattern requirements for undergraduate program

- Demonstrate experience and/or knowledge of computer applications and technology related to advising functions.

Abilities to:

- Ability to advise students in individual and group settings.

- Ability to choose, conduct and interpret formal and informal academic advisement tools, and other interactive strategies to promote student success.

- Ability to develop and implement workshops that promote student success.

- Demonstrate ability to effectively communicate in writing and orally.

- Training or experience that would indicate an ability to successfully facilitate large group discussions/ presentations.

- Ability to work collaboratively with a team.

- Ability to maintain confidentiality of work related information and material.

- Effectively manage time, multi-task and manage multiple priorities and make deadlines.

- Accurately assess a student's academic progress, investigate unique situations and problem areas and provide alternative solutions.

- Ability to obtain factual and interpretative information through interviews and advise a diverse student body.

Skill in:

- Effective organizational and planning skills with attention to detail and follow through.

- Demonstrated skill in establishing cooperative working relationships with staff of all levels (faculty, students and academic personnel).

- Provide excellent customer service.

Certification: Valid drivers license


The Lead Academic Advisor will assist the Associate Dean with planning, coordinating, and implementing of strategies for academic advisement within CBAPP. The lead will create and develop a comprehensive academic advisement plan for CBAPP and the facilitation of student development and retention.

50% - Serves as advising contact for current CBAPP students (APS, CJA, and PUB) majors and minors. Responsibilities include:

- Creates advisement sessions for CBAPP student's majors and minors.

- Utilize advising information system tools (PeopleSoft, SmartPlanner, EAB, etc) to effectively guide students in their academic progress in accordance with the University Advising Center guidelines and the AVP Retention, University Advisement & Learning.

- Provide wide-range of advisement to students on probation assisting them with course schedules, developing an educational plan, and assist students to identify potential roadblocks to completing their degree program and provide alternative solutions

- Research and determine a variety of advisement strategies to utilize in the Advisement Center.

- Identify if additional services are needed and make recommendations.

- Meeting with students for academic advising related to curriculum requirements and find alternative solutions to schedule or program conflicts.

- Analyze probationary students and develop alternative academic progress plan to assist student in completing their degree.

- Preparation of study plan for individual students. provide tracking progress, and monitor completion of degree requirements.

- Assist students planning their class schedule and determining availability of classes.

- Review and provide input to department chairs for course substitutions or transfer of credit.

30% - Provide leadership to the Advisement Center:

- Create or maintain operational processes.

- Work with Academic Advisor, Orientation and Outreach to organize and plan materials for student orientations.

- Participates and provide input in the selection of peer advisors when needed. May also provide input on advisors' performance evaluations.

- Maintain effective working relationships with a diverse student body, faculty, and staff with the general public.

- Facilitate in information sharing from the University or College to the Advisement Center.

- Participate in strategic planning with the Associate Dean regarding advising impact towards student retention and graduation rates.

10% - In coordination with Internship Coordinator, facilitate CJA students to complete the internship requirements.

10% - Other duties as assigned.

To Apply Please Visit:

To apply for this posting (Non-CSUDH Employees):

Step 1: Select and read the qualifications for the position you are interested in

Step 2: Click 'Apply Now' at the bottom of the screen

Step 3: Login or Register (Create Username and Password)

Step 4: Select apply with or without resume

Step 5: Provide contact information and answer required questions

Step 6: Click 'Submit'

Closing Statement

California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms please visit,

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.

Clery Act crime statistics for CSUDH are available at, or by calling University Police at (310) 243-3639.

Upon appointment all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9