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Network Telecom Engineer

Company:
Fast Switch
Location:
Minneapolis, Minnesota, United States
Salary:
$52000 to $75500
Posted:
February 13, 2018
Description:

We have TWO permanent opportunities with one of the fastest growing retail chains in country. These positions are internal growth opportunities looking for (two) 2 plus year individuals need to have Cisco IP telephony, if person has experience working with mobile devices preferred. Also any experience supporting a retail environment using Cisco. The 2 positions have a difference in some responsibilities. In the more junior position Person will be the first point of contact for installation, support, and repair of all communication services at the numerous locations locally, national and international. 2nd opportunity person has to have Cisco, telephony and different responsibilities. 2 plus years for both positions.

RESPONSIBILITIES/ACCOUNTABILITY:

Administer and support all communication services.Purchase, set-up, and support of mobile devices. Work closely with Engineering and Retail Support to coordinate the installation of communication services at new and remodeled locations.

Perform system changes required for moves, adds, and changes in the phone system at the Home Office and phone systems at local, national and international.

Invoice review and vendor management. Maintain department databases as required.

Stay aware and up to date with security alerts and updates for communication devices.

Provide periodic on-call support for communications applications.

Participate in projects as assigned.

Job Requirements

Requirements

KNOWLEDGE, SKILLS AND OTHER QUALIFICATIONS REQUIRED:

Cisco IP telephony knowledge.

Experience working with mobile devices.

Experience supporting a retail environment a strong plus.

Experience working with communications vendors.

Demonstrates strong customer service skills.

Strong communication, problem solving, and analytical skills.

High degree of initiative and self-motivation.