System Administrator

Job Description

Position Overview: We are seeking a skilled and motivated System Administrator to join our team at ComResource, a leading Managed Service Provider (MSP). The ideal candidate will have a minimum of 2 years' experience working with Azure and Microsoft 365, as well as 2-5 years' experience in managing local infrastructure systems, including Windows Servers, networking equipment, and security protocols.

Responsibilities:

Manage and maintain Azure-based environments, ensuring optimal performance, security, and scalability.

Administer Microsoft 365 applications, including Exchange Online, SharePoint, and Teams, to provide seamless collaboration and communication solutions.

Oversee local infrastructure systems, including Windows Servers, endpoints, and other related components.

Configure and manage networking equipment, including firewalls, switches, and wireless access points, to ensure reliable network connectivity.

Maintain Active Directory services, including DHCP and DNS, to support user authentication and resource access.

Utilize Azure Active Directory to manage user identities and access rights, ensuring proper security measures are in place.

Handle Microsoft Office and Microsoft 365 management tasks, troubleshooting issues and optimizing configurations.

Implement key security and management concepts such as multi-factor authentication, conditional access, mobile device management, and mobile application management.

Manage Active Directory hybrid configurations and integrate on-premises environments with cloud services.

Utilize Group Policy and/or Intune Device Management to implement and maintain device policies and configurations.

Provide support and assistance through ticketing and support solutions, addressing user inquiries and technical issues promptly.

Monitor and manage systems remotely, utilizing remote monitoring and management solutions to ensure system health and performance.

Collaborate effectively with team members and clients to deliver exceptional IT solutions and services.

Qualifications:

Minimum of 2 years' experience working with Azure and Microsoft 365.

2-4 years' experience working with local infrastructure systems, including Windows Servers and endpoints.

Proficiency in networking concepts and experience with network equipment, including firewalls, switches, and wireless access points.

Strong understanding of Active Directory, DHCP, and DNS administration.

Knowledge and experience with Azure Active Directory management.

Familiarity with Microsoft Office and Microsoft 365 administration.

Knowledge of Zero Trust Security Concepts utilizing multi-factor authentication, conditional access, mobile device management, and mobile application management.

Experience with Active Directory hybrid configurations and Intune management.

Previous experience with ticketing and support solutions.

Familiarity with remote monitoring and management solutions.

Experience within an MSP environment is a plus.

Excellent communication and collaboration skills.

Relevant industry certifications, such as CompTIA, Microsoft MCSE, MS-102, MS-100, AZ-104/500/700/305, SC-300/400/100 are advantageous.

Familiarity with CIS, NIST, HIPAA, GDPR, CMMC are advantageous.

Full-time

Hybrid remote