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Remote Service Representative

Company:
Horizonremotecareers
Location:
Columbus, OH
Posted:
May 31, 2026
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Description:

Job Description

Position Overview

We are seeking motivated and customer-focused individuals to join our remote team. In this role, you will assist clients with inquiries, coordinate personalized arrangements, manage online requests, and provide support throughout the booking and scheduling process.

The ideal candidate is organized, professional, detail-oriented, and comfortable communicating through phone, email, and online platforms.Responsibilities

Respond to client inquiries and provide support

Assist with scheduling, reservations, and coordination tasks

Maintain accurate records and documentation

Research options based on client preferences and needs

Communicate updates, confirmations, and important information

Provide a positive and professional customer experience

Follow company guidelines and training procedures Qualifications

Strong communication and customer service skills

Basic computer and online navigation skills

Ability to multitask and stay organized

Self-motivated with a professional attitude

Reliable internet connection

Previous customer service experience is a plus Benefits

Remote position

Flexible scheduling options

Training provided

Supportive team environment

Professional growth opportunities

Full-time

Fully remote

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