Salesforce Developer

Salesforce Developer

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

The Mission Driver Enablement Center (MDEC) is seeking an experienced Salesforce Developer to support the delivery of modern, integrated customer engagement solutions for Federal agencies. This role is focused on designing and developing scalable Salesforce solutions integrated with Amazon Connect, AI-driven capabilities, and third-party government systems. The ideal candidate brings hands-on experience with Salesforce development and telephony integration, particularly within regulated environments, and is comfortable contributing across the full development lifecycle—from prototyping through production deployment.

Job Responsibilities:

Perform hands-on development to build Salesforce-based contact center solutions, including prototypes/MVPs and production-grade implementations aligned to project objectives and timelines

Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms), including real-time data synchronization and screen-pop functionality

Collaborate with stakeholders to develop prototypes and proofs of concept to refine requirements and solution approaches

Ensure all solutions comply with Federal security and compliance standards (e.g., FedRAMP, ATO)

Support full lifecycle development activities, including design, development, testing, deployment, and post-production support

Configure and customize Salesforce applications using both declarative and programmatic approaches

Develop using Apex, Lightning Components, Experience Cloud, and Salesforce APIs following established best practices

Participate in code reviews and contribute to maintaining high-quality, maintainable code

Support deployment activities and provide knowledge transfer to client teams for long-term sustainment

Required Qualifications:

Bachelor's degree in IT or related field and a minimum of 4 years or Masters with a minimum of 2 years of prior relevant experience.of hands-on Salesforce development experience, preferably supporting Federal programs

Experience working in Salesforce Government Cloud environments

Hands-on experience integrating Salesforce with Amazon Connect in production environments

Must be a U.S. Citizen or Permanent Resident.

Ability to obtain and maintain a Public Trust security clearance.

Certifications Required:

Salesforce Certified Platform Administrator

Salesforce Certified Platform Developer I

Strong experience with Salesforce development: Apex, Lightning Components, Experience Cloud, and APIs

Proven Experience with Omni-Channel routing, screen pops, and real-time CRM data integration

Experience building and maintaining integrations across multiple enterprise systems (REST/SOAP APIs, middleware tools preferred)

Experience with Einstein / Agentforce capabilities

Web development experience (JavaScript, HTML5, CSS)

Experience with Salesforce declarative tools (Flow, Lightning App Builder; Process Builder, etc.)

Understanding of identity and security concepts, including SSO, MFA, and encryption

Experience working in Agile environments (Scrum, SAFe, or Kanban) using standard Agile tooling

Strong communication skills with both technical and non-technical stakeholders

Preferred Qualifications:

Additional Salesforce Certifications:

Salesforce Certified Advanced Administrator

Salesforce Certified JavaScript Developer

Salesforce Certified MuleSoft Developer

Experience with Salesforce Health Clou d or Data Cloud

Experience with other telephony products such as NiCE CXone, Genesys, Five9.

Other object-oriented programming knowledge and technology experience .

Additional experience with AWS GovCloud, Azure Governmen t

Experience with other Pega, ServiceNow, etc.

Experience for developing integrated data analytics platforms from Salesforce/MuleSoft implementations such as Tableau, Power BI, SAS.