Customer service representative

SteminovSAS is looking for a committed and customer-oriented Customer Service Representative to support our clients and ensure a high standard of service delivery. The role involves managing customer interactions, resolving issues efficiently, and maintaining a positive brand experience.

**Key Responsibilities:**

• Respond to customer inquiries promptly and professionally

• Address and resolve complaints and service concerns

• Provide accurate guidance on products and services

• Record and update customer interaction details

• Support continuous improvement of customer service processes

**Requirements:**

• Excellent communication and interpersonal skills

• Strong ability to solve problems and manage priorities

• Capacity to work effectively in a fast-paced environment

• Professional, reliable, and customer-focused mindset

• Prior customer service experience is an advantage

SteminovSAS is dedicated to excellence, innovation, and delivering outstanding customer experiences.