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Coordinator - Customer care Operations_Tidel park,CBE

Company:
Corpuslabs Solutions
Location:
Coimbatore, Tamil Nadu, India
Salary:
As per the industry standards
Posted:
November 22, 2017
Description:

Job title - Coordinator - Customer care Operations( Only female candidate can apply)

Experience - 2 to 4+ years is required

Job location - Tidel park, Coimbatore

** Preferably a female candidate located in and around coimbatore**

** Immediate joiners preferred**

** Age limit - not more than 28**

Job Description

As a Coordinator, you will manage overall customer care operations and service delivery for entire client management of our company. You have a strong customer-centric focus and have the ability to quickly understand customer expectations and efficiently translate to operations.

As an Coordinator, you will continuously work with other operational support departments to ensure continuous improvements in productivity, resource utilization, efficiency and quality while keeping overall optimal required resources.

Strong working experience in any ticketing system in customer service department.

Assiging the task to customer care team and checking the status on daily basis to management.

Excellent communication skills both oral and written is mandatory.

Ready to provide the status of each client to management whenever is required.

Good coordination with getting the work done from the customer care team.

Required skills:

Client Management

Team Management

Reports Management

Experience / Education

Any computer science graduation with Diploma / Certification in Management would be preferable.

Experience of 2 to 4 years with minimum of 2+ years in handling the customer care operations.

Experience in relevant industry with Product based / Service oriented company knowledge is preferred

Experience in supporting and managing domastic and overseas customer accounts.

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :

Date of Birth :

Personal Mob no:

Email id:

Alternate number:

Total Experience :

Relevant Experience:

Current Company name :

Current Work Location :

Ready to Relocate to Coimbatore : Yes / No -

Current CTC:

Expected CTC :

Notice Period ( Immediate/MAX 7 - 15 Days) MUST:

Education Qualification details and year of pass out:

Note:

We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.

Preferably a female candidate located in and around coimbatore

People who can ready to join with us with short notice is preferred.

Fresher please excuse us at this moment.

Salary as per the industry standards.No phone call please.

Shortlisted candidates are called upon for an interview.