LP Technology Manager
The LP Technology Manager owns and oversees the data analytics systems including case management systems, POS Exception based reporting systems and Audit functions. This role will act as a Loss Prevention Subject Matter Expert for cross-functional relationships across the business. They will mine data to generate analytics that provide insight to fraud and loss that impacts the business. The LP Technology Manager will conduct and lead Investigations to provide findings to the Department's field team.
Key Responsibilities
Leads efforts to reduce shrink by guiding the field team with POS Exception Reporting and Case Management Systems
Takes ownership of department analytics that allows the LP team to predict where shrink will increase
Researches and identifies potential internal fraud cases
Manages efforts to reduce fraud in the business in concert with Finance, E-Commerce, Store Operations, and all other departments as needed
Takes complete ownership of department systems to include Exception Based Reporting, Case Management, Audit, & CCTV, etc.
Leads cross-functional partnerships at home office as a subject matter expert for Loss Prevention needs
Required Experience & Qualifications
Bachelor's Degree
Years of Experience: 7+ years of experience in related field
ThinkLP system administration experience
Critical Skills & Attributes
Advanced Degree Preferred, i.e. MBA
7+ years of retail loss prevention experience; experience with multi-store locations, preferably with a large-scale retailer
Advanced level of administrative and technical knowledge in retail loss prevention
Ability to maintain confidentiality
Project Management experience
Basic knowledge of database structure and language
Thorough knowledge of legal ramifications and procedures
Ability to integrate loss prevention, inventory shrinkage reduction goals with corporate and stores organization
Advanced knowledge and technical expertise in shortage controls, security systems technology, database management and enterprise level pathways and storage models
Ability to understand and walk-through integration of POS, inventory and data warehouse interfaces into LP systems