Reviews Manager - Ongoing Monitoring

JOB TITLE

Reviews Manager - Ongoing Monitoring

LEVEL/BAND

MS30

DEPARTMENT

Customer Profiling Unit

DIRECT REPORT (JOB TITLE)

Senior Reviews Manager

Overall Purpose of the Position

· To ensure that (i) the Bank’s compliance obligations in respect to Customer Compliance Reviews for Corporate and Personal Customers using a risk based approach (ii) FATCA, CRS and CBAR compliance and regulatory requirements for Corporate and Personal Customers are met, and (iii) maintaining customer relationships on an ongoing basis through the implementation, monitoring and review of appropriate policies, procedures and controls.

· To act as a subject matter expert in respect of Customer Compliance Reviews and Ongoing Monitoring – including compliant FATCA and CRS record keeping, CBAR requirements, risk ratings and ongoing monitoring for corporate and personal customers ensuring that day to day activities are carried out maintaining the appropriate balance between the applicable regulatory framework and business proposals.

· To approve reviewed profiles, (i) establishing / confirming / amending risk rating and FATCA and CRS status as may be appropriate, and (ii) recommend/execute remedial actions for corporate and personal customers on current relationships.

· To collaborate and finalise evaluations and liaise with the Senior Reviews Manager and recommend the exit of customer relationships and updating of risk ratings as may be appropriate.

Operational Responsibilities

· To manage the Team ensuring adequate resources are on hand to support and guide business units on the purpose and necessity of adequately completing customer compliance reviews – taking into consideration periodical regulatory developments and ongoing business projects/business as usual activities. This requires that the Manager puts into action projects on his/her own motion to successful completion.

· To provide periodical updates on Team led or assisted projects and business as usual tasks to Senior Reviews Manager - supplemented by documentary evidence demonstrating progress being achieved thereon.

· To promote change processes and reengineering of processes and activities to improve the efficiency within the Reviews Team.

· To effectively manage the day to day working relationship with APS Bank Units and Divisions, supporting the development and ongoing awareness of customer compliance reviews, FATCA, CRS and CBAR assessment, risk rating assessment and profile maintenance whilst critically assessing business and IT systems and procedures with a focus to assure continuous improvement in service delivery.

· To monitor the upkeep of the Review information management requirements with specific emphasis to (i) periodical reviews, FATCA and CRS status, CBAR and customer risk rating related documentation (ii) the unit’s operating procedures manual (iii) general correspondence exchanged with internal and external clients.

· To continue to develop a sound working knowledge of the local regulatory framework and the applicable EU Directives and Regulations. This will include liaison with the Money Laundering Reporting Officer, the Head of Regulatory Compliance, business units and external consultants – as appropriate.

· To support and lead the team ensuring that introductory and cyclical client profile reviews are carried out in a timely manner – thus meeting regulatory requirements as per current legislation. To ensure escalating any backlog issues to the Senior Reviews Manager immediately.

General Responsibilities

· To assist in the preparation of the Unit’s business plan and underlying budgets. This includes the submission of reports and participation in projects.

· Champion the ongoing development of a Compliance culture within APS Bank by promoting adherence to policies, guidelines and procedures at all times.

· To demonstrate team spirit by completing standard office tasks and other duties that may be reasonably assigned from time to time.

· To appraise the performance of his/her team and ensure that the assessments are carried out on time.

· To perform any other duties that may be assigned to him/her from time to time. .

Qualifications, Skills & Competencies

Mandatory

Skill

· Excellent verbal and written communication skills

· Accountable, Organised, Meticulous and able to handle tight deadlines

· Excellent analytical, troubleshooting and interpersonal skills

· Strong negotiating and relationship building skills

· Be computer literate with MS products and familiar with conducting research on the Internet.

Experience

· A minimum of three years experience in Ongoing Monitoring and Reviews of customers;

· Proven experience of working under pressure and to handle tight deadlines;

· Experience in participating in projects that involve both business and technical components;

A demonstrated knowledge of the current local regulatory framework and EU regulations

Qualification

Degree or Masters or equivalent in financial services, compliance or banking.

Desirable

Skill

Be fluent in Maltese and English language.

Experience

-

Qualification

-

Structure

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