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Utilities Customer Transformation Consultant - B6

Company:
Absolute Opportunities
Location:
San Francisco, California, United States
Posted:
July 23, 2017
Description:

Utilities Customer Transformation Consultant - B6

Searching for experienced Utilities Customer Transformation Consultant.

This is a exciting opportunity with a strong and growing company.

Come on board today.

Maybe located in any major hub city.

This is a permanent, full time, W2 position.

Compensation based on experience.

Must be a US Citizen or Green Card holder.

Required Experience, Knowledge and Skills:

1. Experience in: Customer Service project delivery

2. Ability to meet travel requirements

3. Minimum of 2-3 years’ experience in Sales and/or Service Transformation programs

4. Minimum of 2 years of consulting experience

5. Minimum of 2 years of project management experience

6. Bachelor's Degree

Preferred Qualifications

7. Functional and/or Technical Experience with CRM / Customer Care with focus on business process improvement and/or supporting technical solutions (e.g. in the contact center, back office and strategic departments of a retail utility)

8. Experience with / understanding of smart grid impacts on CRM / Customer Care

9. Experience with utilities value levers (operational and strategic)

10. Present Salary?

11. Salary Expectation?

12. Must be a US Citizen or Green Card holder.