Key Account Manager

Job Description

Position Overview:

The Key Account Manager (KAM) will be responsible for driving B2B sales growth by managing strategic accounts, developing new business opportunities, and executing field sales activities. This role requires a blend of relationship management, consultative selling, and hands on field presence to ensure customer satisfaction and revenue achievement.

Key Responsibilities:

Account Management - Build and nurture long term relationships with key B2B clients.

Act as the primary point of contact for client queries, escalations, and negotiations.

Develop account plans to maximize revenue, cross sell, and upsell opportunities.

Business Development - Identify and acquire new B2B clients through field visits, networking, and referrals.

Conduct market research to understand industry trends and competitor activities. - Present tailored solutions to clients based on their business needs.

Field Sales Execution - Regularly visit client sites to strengthen relationships and gather insights.

Conduct product demonstrations, presentations, and training sessions for client teams.

Ensure timely collection of payments and adherence to credit policies. - Sales Strategy & Reporting.

Achieve monthly, quarterly, and annual sales targets.

Track sales metrics, prepare reports, and provide insights to management.

Collaborate with marketing, operations, and product teams to deliver client solutions.

Required Skills & Competencies:

Strong B2B sales experience with proven track record in field sales.

Excellent communication, negotiation, and presentation skills.

Ability to manage multiple accounts and prioritize effectively.

Knowledge of CRM tools and MS Office Suite. - Self motivated, target driven, and comfortable with extensive travel.