Human Resources Assistant

LHH is assisting our client in their need for an HR Assistant to provide temporary support during an internal leave. This role offers hands-on training before transitioning into independent responsibilities, making it a great opportunity for someone who enjoys a fast-paced, employee-facing environment and thrives when problem-solving and navigating systems.

Responsibilities:

Serve as the first point of contact for employee inquiries related to HR, payroll, and benefits

Respond to and resolve employee questions through a case management system, ensuring timely and accurate follow-up

Conduct outbound calls to gather additional information and close out open requests

Support system-related needs including password resets, access troubleshooting, and general navigation assistance

Review employee records and assist with eligibility determinations, including rehire status

Provide support with onboarding activities and various stages of the employee lifecycle

Escalate more complex issues to the appropriate teams while maintaining strong communication and follow-through

Qualifications:

Previous experience in HR support, payroll, customer service, or shared services

Strong communication skills with the ability to interact professionally with employees at all levels

Comfortable making outbound calls and managing follow-up tasks

Detail-oriented with strong organizational and documentation skills

Ability to quickly learn new systems and adapt in a fast-paced, high-volume environment

“Equal Opportunity Employer/Veterans/Disabled

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