Fleet Dispatch Supervisor

As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You’ll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.

A Day in the Life:

The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location

The salary range for this position is $20.50/hr

What You’ll Do:

Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).

Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.

Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.

Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.

Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately

Oversee the team responsible for cleaning and preparing the vehicle fleet

Communicate consistently and frequently with location manager

What We’re Looking For:

Experience in a leadership role, proven ability to coach and lead a team

Moderate in Excel and Microsoft Office

Thrives working in a fast paced environment

Values safety and organization

Excellent communication skills

Valid (GA if applicable) driver's license

Must pass a background check, MVR, fingerprinting and drug screen (GA, if applicable)

Must be 23 years of age or older

Flexibility in scheduling which may include nights weekends and holidays

Ability to drive process and organizational change

Ability to demonstrate professionalism, enthusiasm and outstanding communication skills

Computer literate and detailed oriented

Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment

Excellent organization, time management, delegation, and prioritization skills

Physical Requirements:

Able to communicate effectively

Able to lift and carry up to 50 pounds occasionally.

Able to sit and stand for extended periods.

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental

Paid Time Off

Medical, Dental & Vision plan Options

Retirement programs, including 401(k) employer matching

Paid Parental Leave & Adoption Assistance

Employee Assistance Program for employees & family

Educational Reimbursement & Discounts

Voluntary Insurance Programs – Pet, Legal/Identity Theft, Critical Illness

Perks & Discounts –Theme Park Tickets, Gym Discounts & more