Administration Assistant

Job Description

We are seeking a proactive and detail-oriented Administration Assistant to join our Columbus, Ohio team. This hybrid and in-office position supports a medium-sized team with a diverse range of administrative, financial, and operational tasks. The ideal candidate excels in managing accounting duties, vendor relations, meeting coordination, and marketing support with a hands-on approach and strong organizational skills. Experience with QuickBooks Online and Microsoft 365 is essential, along with the ability to handle local errands efficiently.

Responsibilities

Retrieve and process incoming mail and deposits

Manage accounts payable and maintain financial records in QuickBooks Online

Follow up with client accounting teams on outstanding invoices

Record and distribute meeting minutes; track and follow up on action items

Coordinate scheduling and calendar management

Monitor sales inbox; respond or escalate inquiries appropriately

Estimate, order, and invoice client requests

Maintain vendor communication; confirm order details and track shipments

Manage software licenses and assist technical team requests

Process orders, coordinate with vendors, and manage inventory logging

Request vendor quotes and prepare client estimates with correct markups and taxes

Assist with monthly billing and credit card processing

Draft social media content and manage posting schedules

Support website updates and marketing campaigns including Mailchimp and video support

Research and onboard new local vendors; handle membership renewals

Manage warranty claims and RMA requests

Required Qualifications

Proficient in QuickBooks Online

Reliable transportation for local errands and mail drop-offs

Excellent written and verbal communication skills

Strong organizational skills with attention to detail

Ability to manage multiple tasks and priorities effectively

Self-starter with strong initiative and problem-solving capabilities

Experience with Microsoft 365

Preferred Qualifications

1+ years of administrative support experience

Associate's degree in Business Administration or related field

Experience in accounts payable and customer service

Proficiency in written and verbal communication

Familiarity with Mailchimp and social media platforms

Exposure to the tech industry preferredCompany Description

CapCom Technology Solutions, provides IT networking solutions and support.

Full-time