Customer Service Representative (Remote Inbound/Outbound)

Job Description

True Work Solutions LLC is a staffing agency connecting individuals with remote customer service opportunities across multiple well-known companies. We are currently seeking motivated and reliable individuals to join our team.

As a Customer Service Representative, you will handle inbound and/or outbound calls, assist customers with inquiries, provide support, and maintain a professional and positive experience for each client interaction.

Once onboarded, you will have the opportunity to select from available client programs and begin working with the company that best fits your schedule and preferences.

Responsibilities

Handle inbound and outbound customer service calls

Provide accurate information and resolve customer concerns

Maintain professionalism and strong communication skills

Follow client-specific guidelines and scripts

Meet performance and attendance expectations

Requirements

Must be a U.S. Citizen

Must have a reliable computer and high-speed internet

USB headset required

Webcam may be required for training

Quiet, distraction-free workspace

Strong communication and customer service skills

Ability to pass a background check

Important Information

Background check fee: $30

Training fee: $50 (refundable upon successful completion, depending on client program)

This is a remote, independent contractor opportunity

Pay varies depending on the client program selected

How to Apply

If you are interested in moving forward, please apply and ensure your contact information is accurate.

Qualified candidates will receive next steps via email, including instructions for onboarding and selecting a client opportunity.