Client Support Coordinator

Why work at AQUALIS?

Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive team that feels like family. We pride ourselves on respect, loyalty, integrity, and inclusion. Our Company’s culture is supported by real potential for personal & professional development, continuing education, and a readiness to provide our people with the tools & equipment needed to excel. We reward our successful employees with competitive annual pay raise potential, while all salary employees receive a monthly cell phone allowance, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401K matching, as well as real flexibility & growth potential.

Where do YOU fit in?

The Client Support Coordinator is responsible for the administration of work order process flows. This includes maintaining up to date and accurate records within external customer portals and the internal CRM system. The main responsibility of this position is to ensure accuracy and timeliness when managing active workorder items.

Duties/Responsibilities:

Accurately translate client proposals from PDFs into client systems.

Compile weekly / monthly reports from various sources into cohesive documents.

Follow workflows to completion, while sharing information and providing updates to various stakeholders.

Communication with customer contacts to relay relevant updates on the status of workflows

Internal communication with Estimators and Project Managers to ensure client systems are up to date with the latest information