Customer Service Representative - Work From Home

We are expanding our remote team and looking for motivated, people-focused individuals who enjoy helping others, building relationships, and working from home in a professional environment.

In this role, you will connect with clients who have requested information about available benefit programs. You will schedule virtual appointments, review options, answer questions, assist with online forms, and provide ongoing support throughout the process.

No previous industry experience is required. Full training, mentorship, and support are provided.

What You’ll Do

Connect with clients who have requested benefit information

Schedule and confirm virtual appointments

Review available programs through phone or video meetings

Explain options in a clear and professional way

Answer client questions and provide helpful guidance

Assist with online forms and account updates

Build and maintain strong client relationships

Follow up with clients as needed

Participate in training, coaching, and team development

Support team growth through leadership opportunities over time

What We Offer

100% remote work-from-home position

Flexible schedule options

No cold calling

Full training provided

One-on-one mentorship and ongoing support

Full benefits package

Weekly pay structure

Bonuses and incentive opportunities

Career growth opportunities

Leadership development

Supportive team environment

Long-term career potential

Who We’re Looking For

Strong communication skills

Positive and professional attitude

Self-motivated and reliable

Coachable and open to learning

Comfortable working independently from home

Basic computer skills

Organized and consistent

Customer service, sales, or call center experience is helpful but not required

Must be legally authorized to work in Canada or the US

This is a strong opportunity for someone looking for a remote career with flexibility, training, full benefits, mentorship, and room to grow.