We are hiring Benefits Specialists to join our growing remote team. This position is designed for individuals who are professional, coachable, and comfortable helping people through phone and virtual appointments.
In this role, you will speak with clients who have already requested information about available benefit options. You will help them understand the programs available to them, answer questions, schedule appointments, complete basic online forms, and provide ongoing support throughout the process.
This is a fully remote opportunity with training provided. No previous experience in the industry is required.
Key Responsibilities
Reach out to clients who have requested benefit information
Schedule and manage virtual appointments
Review available benefit options with clients
Answer questions and provide clear guidance
Assist with online applications and account updates
Maintain accurate client records and follow-up notes
Provide professional service through phone, email, and video
Attend team training and development sessions
Follow a proven system for client support and communication
What We Offer
100% work-from-home position
Flexible scheduling options
Full training and mentorship
Full benefits package
Weekly pay structure
Performance-based bonuses
Advancement opportunities
Leadership development
Supportive team environment
Long-term career growth
What We’re Looking For
Strong communication skills
Professional and positive attitude
Comfortable speaking with clients virtually
Basic computer skills
Reliable internet connection
Quiet home workspace
Self-motivated and organized
Willingness to learn and follow direction
Customer service, sales, or call center experience is an asset but not required
Must be legally authorized to work in Canada
This role is a great fit for someone looking for a remote career with training, support, full benefits, and the opportunity to grow into leadership.