Remote - Customer Service Representative

We are expanding our remote team and looking for motivated, dependable individuals who enjoy helping people and communicating professionally by phone, email, and video.

In this role, you will connect with clients who have requested information about our benefits. You will help schedule virtual appointments, answer questions, review available options, update client details, and guide individuals through a simple online process.

No previous industry experience is required. Full training and ongoing support are provided.

What You’ll Do

Contact clients who have requested information about our benefits

Schedule and confirm virtual appointments

Explain available programs in a clear and professional way

Assist with online forms and account updates

Follow up with clients as needed

Keep accurate notes and records

Attend training and team development sessions

Work from home using phone, computer, and video tools

What We Offer

100% remote work-from-home position

Flexible scheduling options

Full training provided

Full benefits package

Weekly pay structure

Performance-based bonuses

Career advancement opportunities

Leadership development

Supportive team environment

Long-term career potential

Ideal Candidate

Strong communication skills

Positive and professional attitude

Comfortable using basic computer programs

Reliable internet and quiet workspace

Organized and able to follow instructions

Self-motivated and willing to learn

Customer service, sales, or call center experience is helpful but not required

This is a great opportunity for someone looking for a remote position with training, support, full benefits, and room to grow within a team-focused environment.