E-Commerce Platform Manager

Founded in 1902, Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather.

Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.

Job Summary:

Responsible for the maintenance, development, and continuous improvement of the company's Adobe Commerce (Magneto) e-commerce platform and its integration with enterprise systems. Manages the daily health of the Adobe Commerce ecosystem, including ERP (Enterprise Resource Planning) integration with Infor SyteLine/CSI and third-party services. Leads storefront expansion initiatives by launching new business to business customer portals, implementing Adobe Commerce features, and leveraging tools to ensure the platform scales with the company's commercial growth.

Essential Duties and Responsibilities

E-Commerce Platform Maintenance & Development

Maintain, develop, and configure the Adobe Commerce (Magento) platform, including custom modules, theme development, and REST/GraphQL API integrations

Troubleshoot platform issues, apply patches, and manage upgrades to ensure stability and security

Storefront Expansion & B2B Configuration

Lead the technical setup of new Adobe Commerce storefronts (multi-store configuration), including B2B capabilities such as catalog rules, customer group pricing, shared catalogs, quick-order functionality, and requisition lists

Configure localized settings, category mapping, and brand-aligned designs

ERP & Third-Party Integration

Manage and maintain integrations between Adobe Commerce and ERP systems (such as Infor SyteLine/CSI) for real-time order processing, inventory synchronization, and pricing

Support integrations with third-party solutions related to tax, shipping, and authentication (such as Avalara, FedEx/LTL, and PingOne SSO) to ensure a seamless B2B customer experience

Client Onboarding

Act as the technical point of contact for onboarding new B2B clients onto the Adobe Commerce portal, ensuring accounts, custom pricing, shared catalogs, shipping rules, and exemption certificates are configured accurately

Catalog & Data Integrity

Manage products, attributes, images, and media assets within Adobe Commerce

Ensure accurate and consistent data flow between systems for orders, inventory, pricing, and product information

Analytics, Reporting, & Growth

Use analytics and reporting tools (such as GA4 and Adobe Commerce reporting) to track storefront performance and customer onboarding trends

Provide actionable insights to support business growth decisions

Additional Responsibilities

Create documentation and lead training sessions for internal associates on Adobe Commerce admin panel usage

Perform other tasks to support information services and business operations as needed

Experience and Education:

4 Year / Bachelor's Degree - In Computer Science, Information Systems,

Software Engineering, or another technical field

1 - 2 years related experience and/or training

Other Skills and Abilities:

Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint

Prior experience with Adobe Commerce (Magento) development, including custom module development, theme customization, and admin configuration preferred

Prior experience with Adobe Commerce REST and GraphQL APIs for third-party integrations preferred

Proficiency in PHP, HTML, CSS, JavaScript, and XML for Adobe Commerce Development

Knowledge of B2B (Business to Business) Adobe Commerce features, such as shared catalogs, company accounts, requisition lists, and custom pricing

Familiarity with ERP (Enterprise Resource Planning) integrations for order management, inventory, and pricing synchronization (Infor SyteLine/CSI preferred)

Understanding of tax and shipping integrations, such as Avalara and FedEx/LTL within Adobe Commerce

Understanding of SSO (Single Sign-On) authentication, including PingOne or similar identity providers

Familiarity with GA4 tag implementation, event tracking, and e-commerce reporting

Basic skills in Adobe Photoshop or Canva for web-ready product imagery

Advanced communication skills; speaks and writes thoughtfully; demonstrates active listening

Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality; able to collaborate effectively with internal teams and external vendors

Detail oriented; meets quality standards and demonstrates accuracy and thoroughness

Organized; completes work in a timely manner; able to prioritize and meet deadlines

Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work

Capable of working independently and as a member of a team; contributes to building a positive team spirit

Work Environment and Physical Demands:

Office Environment - quiet noise level but may be moderate at times; work may sometimes take place in non-standard workplaces (i.e., manufacturing environment).

Manufacturing environment may cause exposure to heat, noise, vibration, odors, or dust.

Sedentary Work - exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Required to sit, stand, walk, see close and at distance, and talk and hear.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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