Front Desk & Patient Coordinator

Job Description

This is a fast-paced, in-person role where you’ll be a key part of keeping the clinic running smoothly.

This position is fully in-person in Springfield, VA.

Candidates should live within ~30 minutes or be fully comfortable with a daily commute of this length long-term.

What You’ll Do

Greet and check in patients, manage scheduling, and keep the day flowing efficiently

Ensure patients stay on track with care plans and future appointments

Handle phone calls, texts, and general patient communication

Verify insurance benefits and assist with basic billing tasks

Help track claims, payments, and follow up on simple insurance issues (training provided)

Maintain a clean, organized, and professional front desk environment

What a Strong Fit Looks Like

You enjoy interacting with people but also like structured, detail-oriented work

You can stay organized and focused during busy clinic hours

You’re comfortable handling repetitive administrative tasks without losing accuracy

You take ownership and don’t wait to be told what to do

You’re looking for a long-term role, not a short stopgap

What This Job Is Like (Read Carefully)

Fast-paced with constant patient interaction

Requires attention to detail even when the office is busy

Includes some repetitive tasks (insurance, scheduling, data entry)

Days can run slightly over depending on patient flow

Schedule

Tuesday–Friday (clinic hours)

Occasional admin tasks or communication outside clinic hoursCompany Description

Spinal Health Group is a growing, patient-focused chiropractic and acupuncture clinic in Springfield, VA. We’re looking for a reliable, detail-oriented team member who enjoys both working with patients and staying organized behind the scenes.

Full-time