Property Manager

Job Description

We are looking for a Property Manager to support the day-to-day success of an affordable housing community in Columbus, Ohio. This is a contract opportunity with potential for a permanent role that requires a fully onsite presence and offers the chance to play a key role in resident satisfaction, property performance, and regulatory compliance. The person in this role will balance operational oversight with strong customer service, helping maintain a well-run community while ensuring leasing and occupancy objectives are met.

Responsibilities:

• Direct daily operations for the property, ensuring the community is maintained efficiently and in alignment with company standards.

• Serve as a primary point of contact for residents, handling questions, concerns, and issues with professionalism and urgency.

• Oversee leasing activity from inquiries through move-in, supporting occupancy targets and a positive resident experience.

• Manage rent collection processes, follow up on outstanding balances, and maintain accurate payment records.

• Coordinate maintenance service requests with appropriate staff or vendors to ensure timely resolution and clear communication.

• Administer affordable housing documentation, including certifications and recertifications, in accordance with program requirements.

• Monitor compliance with HUD and other applicable affordable housing regulations, keeping files organized and audit-ready.

• Complete administrative and reporting tasks using Yardi, Microsoft Office, and other property management tools to support overall site performance.

• Experience in property management, preferably within residential or affordable housing environments is preferred, not required.

• Experience using property management software such as Yardi for documentation, tracking, and reporting.

• Strong administrative skills with the ability to manage records, deadlines, and multiple priorities effectively.

• Demonstrated customer service ability, including resolving resident concerns and addressing complaints professionally.

• Experience with rent collection and maintaining accurate financial or payment-related records.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Ability to work onsite in Columbus, Ohio and succeed in a fast-paced property management setting.