Switchboard Operator

We are looking for a professional and articulate Switchboard Operator to serve as the primary point of contact for our incoming communications.

In this role, you aren't just transferring calls; you are managing the first impression of our organization.

You will handle a high volume of calls, direct inquiries to the appropriate departments, and provide essential administrative support in a fast-paced environment.

Key Responsibilities * Call Management: Operate a multi-line telephone system to answer, screen, and forward calls politely and efficiently.

* Information Distribution: Take accurate messages and deliver them promptly via email or internal messaging systems.

* Administrative Support: Assist with clerical tasks such as mail sorting, filing, or basic scheduling during low-call volume periods.

* Experience: 1-2 years of experience in a receptionist, call center, or switchboard role.

* Communication: Exceptional verbal communication skills and a professional, friendly phone demeanor.

* Tech Savvy: Proficiency with multi-line phone systems (PBX/VoIP) and basic MS Office (Outlook, Word, Excel). * Multitasking: Ability to remain calm and organized under pressure or during high-call volume hours.

* Reliability: Strong record of punctuality and dependable attendance.

Compensation details: 18-20.75 Hourly Wage PI642fa2eadea1-29400-40545456