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LEAD OPERATIONS SUPPORT SPECIALIST

Company:
Southern Technology Professional Consulting
Location:
Aiken, SC, 29808
Posted:
May 19, 2026
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Description:

Job Description

DUTIES

Plan, develop, implement and administer a variety of broad or unique programmatic, technical or

administrative functions in direct or indirect support of operations. Provide immediate level guidance,

work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or

operations support capacity. Act in a lead capacity and may direct the work of both exempt and

nonexempt employees in a non-supervisory capacity.

Perform a wide variety of complex, advanced and diverse functions in direct or indirect support of

operations in the area, department, section, unit or work group assigned. Receive assignments in the form

of objectives and establish goals to meet objectives. Exhibit competency at the highest technical or

programmatic level as demonstrated through both personal expertise and the effective direction and

leadership of assigned work group. Provide centralized control of a program or process that supports

operations. Interpret and communicate programmatic, technical or process changes to operations

personnel. Generally acknowledged as the highest level subject matter expert in a staff position for the

general function or area supported. Monitor and assess operations-related evolutions in facility systems or

equipment. Ensure the safe and optimally efficient operation of facility systems and equipment. Perform

periodic reviews and assessments to ensure facility systems are operating properly and are being

maintained within required limits. Maintain a comprehensive awareness of scheduled or anticipated work

evolutions or other related operations support activities that could impact facility operations on shift/area

of responsibility. Demonstrate positive and adverse trends in operations and operations support

Performance measures. Identify causal factors and develop recommendations to mitigate adverse trends

and to enhance positive trends.

Prepare and/or review facility work packages and related work control processes in support of operations.

Review and ensure the communication and understanding of new and revised technical and operations

procedures, bulletins and required reading to operators and other relevant operations support personnel.

Conduct training for operations personnel on new systems and equipment and evaluate and critique

performance. Function in a variety of contingency coordinator roles in support of operations. May provide

feedback and recommendations to management on work group performance for training, discipline,

promotion and demotion. May provide relief for or represent the next immediate level of management.

Work Hours: A 40 hour work week is scheduled. SRNS utilizes various work schedules including 5/8s

(8 hour/day; five days per week), 4/10’s (10 hours/day; four days per week), and 9/80’s (9 hours/day, five

days on week AA and four days on week BB. Work week excludes SRNS holidays. Each workday has

30-minute lunch. Overtime will be expected at times to meet deliverables and will be utilized at the

discretion of the Manager. May be expected to support the backshift on occasion.

REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE

Education: Bachelor’s degree in a technical discipline and 12 years of relevant experience

Associate degree in a technical discipline and 16 years of relevant experience

High School Diploma and 20 years of relevant experience

Experience/Skills: A comprehensive level of knowledge and understanding of all aspects of the

functional area assigned is required, including specific knowledge of a facility or area or location

supported, where appropriate. Thorough knowledge and understanding of all pertinent policies, practices,

procedures, DOE orders and regulatory statutes which impact the function or facility supported.

OTHER REQUIRED QUALIFICATIONS

Area Security Access: Candidate must be able to obtain and maintain a DOE “Q” security clearance. An

active DOE clearance is not initially required to perform assigned duties. After award, the selected

candidate will be notified when to apply for a clearance based on specific work assignments.

PREFERRED QUALIFICATIONS

Candidates who have possessed an active DOE clearance (L or Q) within the past two (2) years are

preferred

Full-time

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