Banquet Server and Attendant

Job Description

The Ohioan Hotel and Event Center (formally known as Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for a Banquet Server and Attendant to join our team!

As a Banquet Server & Attendant, your primary responsibilities evolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and does so in a variety of different venues.

Essential Functions:

Set up equipment and items in a timely fashion needed to execute a successful event. Typically includes setting up a buffet, food or drink station, setting tables, and preparing food and beverage service.

Serves food and beverage to guests as specified in the Banquet Event Order, continually stocking and maintaining items to meet the demands of the guests while adhering to all BEO presentation standards.

Anticipate and beware of guest needs after and during an event in order to provide high quality service and high guest satisfaction.

Continually refreshing the space, removing dirty dishes and trash to maintain cleanliness standards.

Tear down and clean up all equipment and items used during service and return to storage to be used for the next event.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

Position requires standing for entire shift

Position requires the ability to carry a banquet serving tray of at least 6 dinners with the end goal of 8 dinners.

Ability to lift, reach, bend, stoop, push and/or pull heavy workloads, exert up to 100 pounds of force and the ability to regularly lift 55 lbs.

Qualifications, Education, Experience, Skills, and Abilities:

At least one year of experience in catering or fine dining

Attention to detail

Adaptability

Excellent communication skills

Guest-centric mentality with superior customer service

Flexibility in scheduling

Basic reading, writing, and math skills

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

The Ohioan Hotel and Event Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Full-time