Account Executive (AV Integration & Managed Services

Job Description

Job Title: Account Executive (AV Integration & Managed Services)

Location: Ohio Valley, OH; Travel Required

Position Type: Full time permanent

Summary:

The Account Executive is responsible for generating new business and expanding existing client relationships within the Audio-Visual (AV) Integration and Managed Services space. This is an outside sales role requiring a consultative approach to identify customer needs and deliver tailored solutions, including hardware, software, design, installation, and ongoing support services.

The role involves frequent client interaction, including on-site meetings, presentations, and proposal development. The Account Executive partners closely with internal engineering, project management, and service teams to ensure solutions align with client objectives and are delivered effectively.

Strong working knowledge of AV systems—such as video conferencing, digital signage, sound reinforcement, control systems, and classroom or conference room technologies—is essential. Success in this role requires the ability to build trust, navigate technical discussions, and manage longer sales cycles across diverse client environments.

Key Responsibilities:

Generate new business opportunities and maintain strong relationships with existing customers

Identify, qualify, and pursue prospective clients through regular outreach and meetings

Conduct on-site visits, deliver presentations, and develop client proposals

Achieve established sales and profit goals through consistent performance and customer engagement

Analyze sales reports to track progress against monthly and annual targets and adjust strategies as needed

Collaborate with engineering, installation, service, and purchasing teams to ensure successful execution of solutions

Work with sales leadership to establish pricing strategies, promotions, and service offerings tailored to market needs

Maintain a high level of customer service and ensure timely resolution of customer concerns

Monitor expense accounts and ensure alignment with budget guidelines

Protect company assets through accurate handling of invoices, work orders, and credit transactions

Follow all sales and operational processes and procedures

Stay informed on industry trends, products, and market opportunities through training, publications, and events

Submit accurate and timely reports and maintain consistent communication with sales leadership

Ensure compliance with company policies and all local, state, and federal regulations, including OSHA and labor laws

Perform additional duties as assigned

Required Qualifications:

Bachelor's degree in marketing, business administration, or related field

Strong knowledge of AV systems, including video conferencing, digital signage, sound systems, and control technologies

Proven ability to manage consultative sales processes and long sales cycles

Excellent interpersonal, communication, and customer service skills

Ability to handle complex situations involving multiple variables and maintain professionalism under pressure

Valid driver's license and ability to travel regularly to customer and vendor sites

Ability to work effectively across internal departments including engineering, service, and operations

Preferred Qualifications

Industry certifications such as CTS (Certified Technology Specialist) preferred

Account experience with the below a plus:

AV into Large Venue

AV into Automotive

AV into Financial or Corporate America

AV in to Medical

Full-time