Housing Counselor

Job Description

Housing Counselor Position

Position Overview

The Housing Counselor supports individuals and families in securing and maintaining stable housing through case management, housing navigation, and landlord engagement.

Bottom of Form Mercy House

Mercy House is a faith-based organization whose mission is to feed, clothe, and house homeless families with dependent children in Harrisonburg, Virginia, in a safe community while assisting them with services that will allow them to overcome the barriers that have led to their situation.

Key Responsibilities

Conduct client intakes, assessments, and housing plans

Assist with housing searches and connect clients to resources

Build landlord relationships and mediate tenant issues

Coordinate rental and utility assistance

Maintain accurate documentation and HMIS data

Ensure compliance with program and housing regulations

Qualifications

Bachelor’s degree in a related field or equivalent experience

2+ years in housing, case management, or human services

Strong communication, organization, and problem-solving skills

Proficient in Microsoft Office and data systems

Bilingual preferred

Starting Salary - $43,000-$48,000

Benefits: Health Insurance, 403B Retirement, Health Savings Plan

Company Description

Mercy House is a nonprofit organization with multiple programs combating poverty and homelessness in Harrisonburg, Virginia. As a provider of family shelter, rapid re-housing, and homelessness prevention services, our agency is committed to restoring our clients to self-sufficiency by addressing the barriers and challenges that led to housing instability or experiencing homelessness. Mercy House serves the City of Harrisonburg, and provides services to clients within Rockingham, Augusta, and Page Counties.

Full-time