Technical Program Manager

Role: Technical Program Manager

Location: Complete Remote

Duration: 6 - 12 Months

Overview

The Payroll for the Future (P4TF) program is a strategic, enterprise-wide initiative transforming Org's global payroll operations and technology infrastructure. The Technology Strategy Workstream is focused on delivering a future-ready, AI-enabled payroll platform - spanning Workday localization, automation, systems rationalization, and integration governance across 40+ countries.

This TPM role supports the Technology & Strategy Workstream within the DET IT Finance & Employee Success (FIN/ES) organization, operating under the Delivery Assurance & Operations pillar and working in close partnership with our internal IT delivery team, Product Management, and Engineering.

Key Responsibilities

Program & Workstream Delivery

Support day-to-day execution of the PFTF Technology Strategy Workstream, including Workday localization, automation priorities, and systems rationalization activities

Track and maintain program health, milestones, dependencies, and deliverables across multiple concurrent work tracks

Manage and maintain GUS (internal Agile tracking) epics, stories, and project-level health status; ensure updates are completed per program cadence (weekly by Wednesday 8:30am CST)

Maintain Smartsheet program tracking in alignment with program standards; as required

Facilitate and participate in recurring program cadences including Daily IT Standups, Weekly Cross-Team meetings, Tech Strategy/Change Management syncs, and any additional required cadences yet to be scheduled. Risk, Issue & Dependency Management (RAID)

Proactively identify, track, and escalate risks, issues, actions, and dependencies (RAID) across the workstream

Maintain RAID log in GUS; escalate critical path issues impacting planning deadlines to program leads

Apply baseline change management practices to protect team capacity and proactively communicate roadblocks to leadership Requirements & Documentation

Support documentation and control frameworks as required

Work with Product to support action items throughout discovery

Drive process adherence and sign-offs Future State Design & Quality Assurance

Facilitate future-state payroll process design sessions with cross-functional stakeholders

Ensure defined service level agreements are in place and operational metrics are trackable

Support end-to-end testing activities including UAT coordination across integrations and systems

Contribute to quality and governance standards across the workstream Stakeholder Engagement & Communication

Build strong working relationships with internal TPMs, Product Owners, Engineering Managers, Policy leads, and Change Management teams

Support preparation of executive-ready status updates, SteerCo readouts, and program-level communications.

Operate as a trusted delivery partner; surface observations, risks, and recommendations clearly and constructively Required Qualifications

5+ years of Technical Program Management experience in large-scale enterprise IT programs

Demonstrated experience supporting HR/Payroll technology implementations, with Workday experience strongly preferred

Strong understanding of Agile/SAFe delivery methodologies; experience working in sprint-based execution environments

Proficiency with program tracking tools such as GUS (Agile/Jira-based), Smartsheet, and/or equivalent

Experience managing RAID logs and applying change management practices in complex, multi-stakeholder programs

Proven ability to manage cross-functional dependencies across engineering, product, and business workstreams

Excellent communication and stakeholder management skills; comfortable operating at all levels of an organization

Experience working within large enterprise environments with 50K+ employees preferred

Strong documentation and requirements management skills Preferred Qualifications

Experience with global payroll systems, multi-country Workday localization, or similar HR technology transformation programs

Familiarity with our internal technology ecosystem (Workday, SPIFF, Benefits platforms, ERP integrations)

PMP, CSM, PMI-ACP, or SAFe certification

Experience supporting vendor rationalization or RFP/sourcing processes

Comfort working in an AI-augmented delivery environment (e.g., using AI tools for documentation, summarization, and status tracking) - smartsheets

Key Partnerships

This role works closely with the following internal stakeholders:

IT Lead / Program Oversight: Senior Director, ES Technology

Product Management: Director, Product Management (Workday/HR)

Director, Software Engineering

Program Management: Senior Director, Portfolio Management

Policy Workstream Lead: Program Lead, Policy

Change & Enablement: Manager, Change & Enablement

IT TPM Delivery Lead: Technical Program Manager, Senior Manager Success Criteria:

RAID items tracked and updated on cadence with no critical items falling through the gaps

GUS project health reflects accurate, up-to-date status weekly.

Workstream deliverables (requirements, documentation, process designs) completed on schedule and to quality standards.

Proactive escalation of risks and blockers; no surprises for program leadership.

Strong cross-functional working relationships established within 30 days of engagement.