Channel Partner Manager

Job Description

The Channel Partner Manager plays a pivotal role in the success of our Channel Partner Program and in delivering value to members of Buyers Edge Platform. This role is essential to achieving company-wide goals, and leadership will look to this position to help drive growth and strategic execution. We are seeking a high-performing, organized, and driven professional to bring structure and innovation to our partner operations. You'll be empowered to lead with autonomy — taking the reins to improve process, build relationships, and create scalable success. Experience managing to KPIs and performance metrics is essential.

We are unable to offer work sponsorship for this role.

Who We Are:

Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed.

Your Impact:

Serve as the key point of contact between Buyers Edge Platform and Channel Partners

Develop, service, and grow strategic relationships with Channel Partners

Represent the company professionally and consistently to partners and stakeholders

Clearly communicate product and service offerings to Channel Partners

Build and automate repeatable processes that support scalable, profitable partnerships

Measure and monitor Channel Partner performance and program results

Provide monthly reporting on activity, pipeline, and key opportunities

Host regular calls to discuss results, share best practices, and align on initiatives

Identify new opportunities and expand existing partner engagements

Create and execute plans to grow market share through channel activities

Collaborate closely with VPs on market-specific challenges, activities, and opportunities

Maintain documentation of enablement materials and sales presentations

Utilize Salesforce extensively for tracking, reporting, and communication

Build and deepen relationships with Channel Partners by understanding their business needs and providing exceptional support

Conduct regular meetings and calls to maintain strong communication and address feedback

Serve as the internal advocate for Channel Partners across the Buyers Edge Platform organization

Proactively anticipate partner needs and resolve issues with thoughtful, action-oriented solutions

Identify and pursue opportunities for upselling and value expansion within the partner ecosystem

About You:

2+ years of Account Management or Sales Management experience, including remote or inside sales

Demonstrated leadership skills and ability to work independently in a fast-paced environment

Strong communication, customer service, and relationship management skills

Proficiency with Microsoft Excel, Word, and PowerPoint

Proven ability to manage and report using dashboards and performance metrics

Highly organized, detail-oriented, and efficient in managing multiple priorities

Tech-savvy with the ability to learn and apply new tools and technologies

Passionate about the mission and values of Buyers Edge Platform

Comfortable adapting to change and shifting priorities

Strong critical thinking and problem-solving skills

Experience with Salesforce preferred

Restaurant or foodservice industry experience a plus

Willingness to travel as needed

Eagerness to learn, be coached, and continuously improve

Hands-on mentality with a bias for action and accountability

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we're looking for!

What's in this for you:

Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.

Grow with us. Enjoy strong training, development, and competitive pay.

Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Full-time

Fully remote