Patient Services Specialist

Job Description

Patient Services Specialist (Medical Front Desk)

Location: Westerville, OH

Pay: $18.00/hour

Work Environment

Outpatient clinical setting with a busy practice. Position requires flexibility to support multiple locations with occasional short notice coverage.

Schedule

Full-time, 40 hours/week

Monday: 9:30am–6:30pm

Tuesday: 8:00am–5:00pm

Wednesday: 9:30am–6:30pm

Thursday: 8:00am–5:00pm

Friday: 7:00am–4:00pm

1-hour lunch daily

Compensation and Benefits

Pay Rate: $18.00/hour

Duration: 5 months (Contract-to-Hire)

If eligible, benefits may include:

• Medical, Dental, Vision

• Critical Illness, Accident, and Hospital coverage

• 401(k) Retirement Plan (Pre tax and Roth post tax contributions available)

• Voluntary Life & AD&D (employee + dependents)

• Short term and long term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program (EAP)

• Time Off / Leave (PTO, Vacation or Sick Leave)

About the Role

We are seeking a dependable and customer-focused Patient Services Specialist to support front desk operations in a fast-paced outpatient setting. This role requires flexibility, reliability, and a strong commitment to providing excellent patient care across multiple locations.

Key Responsibilities

• Greet patients warmly with eye contact, a smile, and professionalism

• Assist new patients with paperwork and answer questions

• Perform patient registration and check-in/check-out

• Verify insurance eligibility and obtain authorizations

• Collect co-pays and process payments

• Answer phones, check voicemails, schedule appointments, and follow up with patients

• Maintain accurate patient information and documentation in EMR systems

• Support daily closeout procedures and review patient charges

Required Skills & Experience

• 1+ year of experience in medical front desk, general front desk, or customer service role

• Excellent customer service skills both in person and over the phone

• Strong multitasking ability in a high-volume environment

• Proficiency with computers and administrative systems

• Proven reliability and consistent attendance

• Reliable transportation (not accessible via public transit)

Top Skills – Must Haves:

• Customer service

• Medical/front desk experience

• Scheduling

• Insurance verification & co-pay collection

• EMR systems

Nice to Have Skills:

• Medical or healthcare front desk experience

• Healthcare call center experience

• Familiarity with Therapy Source or Rehab Toolkit

• Experience with insurance authorizations and benefits verification

Job Type & Location

This is a Contract-to-Hire position located in Westerville, OH.Job Type & Location

This is a Contract to Hire position based out of Westerville, OH.Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace Type

This is a fully onsite position in Westerville,OH.Application Deadline

This position is anticipated to close on May 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.